PRIVACY POLICY

At Ladéga Limited, safeguarding the privacy and security of our users' and customers' personal information is our top priority. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when engaging with our website, mobile applications, products, and services collectively referred to as the "Services." By accessing or using our Services, you express your agreement with the terms and conditions outlined in this Privacy Policy.

1.1 Personal Information:

We may collect personal information voluntarily provided by you, including but not limited to your name, email address, phone number, shipping address, billing details, and other relevant information necessary for order processing, responding to inquiries, or delivering our Services.

1.2 Automatically Collected Information:

When interacting with our Services, we may automatically collect specific information such as your IP address, device details, browser type, operating system, and browsing activities. Additionally, we may use technologies like cookies and web beacons to enhance your experience and gather information about your usage patterns on our website.

2.1 We may use the personal information we collect for various purposes, including but not limited to:

  • Providing, enhancing, and maintaining our Services.

  • Processing and fulfilling orders, including shipping and customer support.

  • Corresponding with you about orders, inquiries, and updates.

  • Sending marketing communications via email and SMS, including promotional offers if you've opted in.

  • Personalizing and refining your experience on our website.

  • Analyzing user preferences and trends to enhance our Services.

  • Safeguarding against fraudulent or unauthorized transactions.

  • Complying with legal obligations and enforcing our rights.

3.1 Your personal information may be shared with third parties under the following circumstances:

  • With service providers and business partners assisting in delivering our Services, such as shipping companies, payment processors, and customer support providers.

  • With legal and law enforcement entities to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests, safeguarding our rights or the rights of others.

  • In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring party.

  • With your consent or at your discretion.

4.1 Data Security

We implement reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is entirely secure. While we strive to use commercially acceptable means to safeguard your data, absolute security cannot be guaranteed.

5.1 You have rights and choices regarding the personal information you provide:

  • Update or correct your account information by accessing your account settings.

  • Opt-out of receiving marketing communications by following provided instructions.

  • Disable cookies in your browser settings, understanding that it may limit certain website features.

6.1 FREQUENCY OF POLICY UPDTAES

This Privacy Policy may be updated periodically, and changes will be posted on this page with the "Effective Date" indicating the latest revision. We encourage regular reviews to stay informed about our data practices.

7.1 CONTACT US

For questions, concerns, or requests related to this Privacy Policy or our data practices, contact us at studio@ladega.co.uk.

By using our Services, you affirm that you have read and understood this Privacy Policy, consenting to the collection, use, and disclosure of your personal information as detailed herein.